Here are the fastest ways to find the answers to all of your Dockwa questions:
Dockwa's training offers marina partners the ability to scheudle tailored training for marina staff once per year.
Here are some highlights:
Educate your boaters and other customers that Dockwa is the easiest way to interact with your marina. From booking a slip to filling up your tank, your customers can download and use Dockwa to communicate with your marina like never before.
“[Dockwa] has cut our time immensely when making a reservation [by removing the need for] the related paperwork. The ease of looking up customer and boat information, changing reservation dates and other important information is amazing. It also cuts down on the office staff’s time relating to deposits...I wish we started using Dockwa when it was first developed.”
Harbormaster, Village of Sag Harbor
“If you have any slips at all that you want to fill, list on Dockwa!”
General Manager, Foss Harbor Marina
“Dockwa has made our lives a lot easier. With Dockwa, we don't have to worry about filling the marina, can interact with our boaters digitally, and have streamlined our billing and accounting processes. We're also able to spend more time outdoors on the docks, since we have everything we need to manage our slips on Dockwa's mobile app.”
Dockmaster, MacDougalls Cape Cod Marine Service
“Dockwa is the best thing that has happened to my marina!! Now I can take reservations from anywhere in the world (literally) right from my phone, instead of being tied down to my office and reservation book. The secure credit card system saves me from taking credit cards over the phone, and left on file for quick and easy adjustments for those who choose to extend their island stay. The Dockwa team has been fantastic helping in the training of my staff and has been available 24/7. The process is so quick and easy, even my ancient mariners love its simplicity! This is the best thing that has happened to the marina reservation world!!”
General Manager, Ballard's Marina
“Signing up with Dockwa was one of the best business decisions ever made for our marina. The reservation system is easy to use, provides a wealth of information for tracking and marketing purposes, but most of all boaters can reach us anytime.”
Marina and Fuel Director, Treasure Cay Marina
“I can't say enough about Dockwa and the way it is tailored to the needs of boaters and marina management. This seamless app captures all the boaters' information and payment for my staff without spending time on the phone. I can review, communicate and confirm with my mobile device which has been a valuable asset. The boater can send messages through Dockwa for any special requests when making a reservation. Our marina has had an increase in transient occupancy all due to Dockwa's 24/7 online reservation capabilities. From the start, Dockwa has proved to be a valuable tool in capturing transient vessels from nearby competition. So much so, we strictly use Dockwa for all our transient reservations.”
Director of Marina Operations, Gulfport Marina
Dockwa’s advanced marina management software is flexible enough to fit the needs of your marina, whether it be small or large, private or municipal, inland or oceanside. With Dockwa’s advanced tool belt of features, you’ll be well-equipped to tackle your goals of operational efficiency, marina growth and customer satisfaction. Explore our additional features below.