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Create Your Dockwa Account

I'm A Marina

I'm A Boater

Make Your Staff More Efficient Through Automation and Better Reporting

LEARN MORE ABOUT DOCKWA

Dockwa is an operational dream. Simplified bookings and customer management.

Simple reporting - Simple booking - Simple Communication with boaters.

The CHESTERTOWN Marina Staff,
Chestertown, Maryland

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payment collection that works while you sleep

Dockwa's payment collection system will gently remind your boaters that payment is due, so you can skip the manual work of chasing customers and spend time growing your business.

How does your marina do with customer retention? If your last payment collection run didn't go as well as planned, we can help

 

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Easy Boater Retention

Dockwa will automatically remind your boaters to complete payment on their outstanding balances.

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Occupancy & availability 

Knowing when you need to fill slips and how to fill them is part of the key to running a successful marina.

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Stop Pushing all the Paper

Ditch the filing cabinet - swiftly, securely send and manage your customer contracts, all online and integrated with accounting.

Automated Billing and Invoicing

  • Automate customer billing while maintaining the flexibility to customize charges, add fees, discounts etc.
  • Automatically send email invoices to customers prior to, and on day of, payment date.
  • Securely store payment methods to automatically bill customers.
  • Automatically alert customers to update payment info when CCs expire.

Reservation Management

  • Confirm, decline or add requests to waitlist with one-click, from anywhere.
  • Automatically charge customer credit cards, safely and securely.
  • Instantly send payment receipt &  confirmation emails.
  • Update reservation records with one click.

Paperless Contract Management

  • Easily create and send slip and storage agreements/contracts.
  • Deliver contracts straight to customer email (no need for paper or PDFs).
  • Offer customers e-sign capabilities.
  • Seamlessly enroll customers in auto billing at the time of signing.
  • See, in real time, the status of each outstanding contract.

Assignments & Availability

  • Fully customize Dockwa assignments to see inventory and availability of your whole marina.
  • Easily pinpoint what boat is in each slip and find boaters contact information.
  • Assign any vessel to the spaces that you've created.
  • Easily keep track of inventory when making new reservations.
  • Manage on the go or out of the office on any device.

Occupancy Reporting

  • Export custom occupancy reports to Excel for any time period.
  • Easily find trends in your marina’s composition.
  • Use trends in your occupancy to spot opportunities for Dockwa Deals, rate increases, policy adjustments.

Dockwa

Starter

  • Dockwa Boater Network Exposure
  • Guest Waitlist
  • Dockwa Deals Marketing Support

BEST FOR: OWNING YOUR DAY

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Dockwa

Pro

  • Starter features
  • Occupancy Reporting
  • Platinum Marinas.com Profile

BEST FOR: DELIGHTING YOUR CUSTOMERS

SIGN ME UP!

Dockwa

Enterprise

  • Website Design & Development
  • Custom Email Marketing Services
  • Advertising Management

BEST FOR: FILLING YOUR SLIPS

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Looking for more?

Marina Business Consulting

Dockwa offers consulting services on top of our core software. Our services focus on growing your top line profits, by helping your marina with rate optimization, marketing, back office process and systems, branding, bookings and more. If you'd like to learn more about our consulting services, shoot us an email and we'll setup a time to chat.