The growth of your marina depends on your ability to provide the convenient, technology-driven customer experiences patrons have come to expect when traveling.
Dockwa equips your marina with the tools, knowledge, and flexibility you need to deliver these experiences to your customers. And with Dockwa’s hand on the helm of customer convenience and business intelligence, you’ll have the time and the insight needed to take your boaters’ experience beyond “expected” to “truly delightful.”
“[Dockwa] has cut our time immensely when making a reservation [by removing the need for] the related paperwork. The ease of looking up customer and boat information, changing reservation dates and other important information is amazing. It also cuts down on the office staff’s time relating to deposits...I wish we started using Dockwa when it was first developed.”
Harbormaster, Village of Sag Harbor
“If you have any slips at all that you want to fill, list on Dockwa!”
General Manager, Foss Harbor Marina
“Dockwa has made our lives a lot easier. With Dockwa, we don't have to worry about filling the marina, can interact with our boaters digitally, and have streamlined our billing and accounting processes. We're also able to spend more time outdoors on the docks, since we have everything we need to manage our slips on Dockwa's mobile app.”
Dockmaster, MacDougalls Cape Cod Marine Service
“Dockwa is the best thing that has happened to my marina!! Now I can take reservations from anywhere in the world (literally) right from my phone, instead of being tied down to my office and reservation book. The secure credit card system saves me from taking credit cards over the phone, and left on file for quick and easy adjustments for those who choose to extend their island stay. The Dockwa team has been fantastic helping in the training of my staff and has been available 24/7. The process is so quick and easy, even my ancient mariners love its simplicity! This is the best thing that has happened to the marina reservation world!!”
General Manager, Ballard's Marina
“Signing up with Dockwa was one of the best business decisions ever made for our marina. The reservation system is easy to use, provides a wealth of information for tracking and marketing purposes, but most of all boaters can reach us anytime.”
Marina and Fuel Director, Treasure Cay Marina
“I can't say enough about Dockwa and the way it is tailored to the needs of boaters and marina management. This seamless app captures all the boaters' information and payment for my staff without spending time on the phone. I can review, communicate and confirm with my mobile device which has been a valuable asset. The boater can send messages through Dockwa for any special requests when making a reservation. Our marina has had an increase in transient occupancy all due to Dockwa's 24/7 online reservation capabilities. From the start, Dockwa has proved to be a valuable tool in capturing transient vessels from nearby competition. So much so, we strictly use Dockwa for all our transient reservations.”
Director of Marina Operations, Gulfport Marina
Dockwa removes the paperwork and time associated with routine tasks, giving you freedom to engage boaters, guide staff, and address the unexpected.
35% of dockage requests are made after-hours. Without online booking, you’re missing out on 35% of your marina’s potential paycheck. Dockwa’s 24/7 online booking tools mean you’ll never miss a dockage request again. And with hundreds of thousands of boaters using Dockwa to research and book new marinas, you’ll always have new customers tying up at your docks.GET ON MORE FLOAT PLANS >
Providing excellent experiences is the best thing to ensure your boaters return each year. Dockwa gives boaters the travel experience they’ve come to expect, with features like:
Dockwa’s advanced marina management software is flexible enough to fit the needs of your marina, whether it be small or large, private or municipal, inland or oceanside. With Dockwa’s advanced tool belt of features, you’ll be well-equipped to tackle your goals of operational efficiency, marina growth and customer satisfaction. Explore our additional features below.