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Create Your Free Dockwa Account

I'm A Marina

I'm A Boater

  

 

How to Dockwa: The Basics

Congrats! Your marina is now live on Dockwa. Here's what you need to know to get comfortable with your online reservation tools. 

Your Go-Live Checklist

Accepting Reservations


Learn the mechanics of how boaters request your dockage and how to confirm or decline requests.

Reservation Best Practices


When and how you respond to a boater's request matters to both your marina's reputation and your bottom line.

Adding Booking to Your Site


Let boaters request dockage directly from your website, using the Dockwa web booking form.

Changing Your Voicemail


When boaters can't reach you by phone, let them know of their option to book online with Dockwa.

 Becoming a Reservation Pro

Add Dockwa to Your Marina's Facebook


Integrate the Dockwa booking platform with your marina's Facebook profile and never miss a dockage request.

Boater Chat


Send messages directly to your boater's inbox to communicate approach details, slip assignment, or just a friendly 'Hello!'

Using the Waitlist


When you are unsure of the availability for a dockage request, use is the Dockwa Waitlist.

Boat Charges


With Boat Charges, your boaters can pay for all products at your marina - dockage and non-dockage alike - through Dockwa.

 

Handy FYIs

Transfer Reports


Learn how Dockwa does the heavy lifting of reconciling transactions, so your accountant doesn’t have to.

Where to Get Help


Know where to go when you have questions about your account, features, and policies

LEARN MORE >

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“Making reservations in both our transient slips, transient moorings and vacant seasonal slips and moorings is extremely easy. There really is no learning curve. My entire dock staff learned the program in no time and praise it on a daily basis.”
Sag Harbor, NY